Where are my map license details?

Once your payment has been processed by Kagi, you will automatically receive your license details by email. If you do not receive this email, please check your spam filter to see if the message has been mistakenly treated as spam. If you have not received your details within 24 hours, please contact help@kagi.com with the transaction ID you received during the purchase.

Your license details will be contained within the “Thanks for your Purchase” email.

Can I use the maps on my computer?

Customers who own the RouteBuddy application for Mac OS X can use the maps in RouteBuddy.

Can I import my own maps and use them in Atlas?

No, you can only use maps that have engineered for the Atlas program.

How do I buy maps for Atlas?

Maps for Atlas can be purchased via the RouteBuddy store.

As time goes by we intend to increase our coverage of Topographic Maps to as many parts of the world as we can. Look for the icon on the store indicating which maps can be used with the Atlas application on your iPhone or iPod touch.

How do I get the maps into Atlas?

You will receive download links in the “Thanks for your Purchase” email you are sent from RouteBuddy after you purchase your map.

• Follow the instructions in Installing Maps which tell you how to open up the .iso file you have downloaded and connect to your iPhone/iPad/iPod touch via Wi-Fi.

How do I get the maps into RouteBuddy?

You will receive download links in the “Thanks for your Purchase” email you are sent from RouteBuddy after you purchase your map.

• Follow the instructions in How do I get the maps into RouteBuddy which tell you how to open up the .iso file and how to copy the mpa into RouteBuddy.

Preparing for Map Transfers

Before starting a transfer of a map to RouteBuddy Atlas, you should consult the Server Help files within the Settings panel of the RouteBuddy Atlas application.

When uploading large files, you should plug in your iPhone or iPod Touch to its charger, position it close to the router and make sure it shows full strength for the Wi-Fi network. To get the best transfer speeds you may find it useful to plug in your computer via ethernet and not use other network intensive applications at the same time.

If you answer a phone call or quit the application during a transfer, the transfer will be aborted, so for large file transfers you should plan to leave the phone plugged in and unused until the transfer completes.

How do I use Atlas?

Please refer to the How to section in the Atlas manual.

How long will my battery last?

Battery Power whilst tracking

Tests on an iPhone 3GS which had everything switched on, including roaming as well as location based services (l.b.s. need to be on for the GPS to work) found that a “battery down to 10%” warning was shown after approximately 2hrs of use. However, the phone and tracking was still working up to 2hrs 40mins.

note: Please do not assume that every phone will be the same, this note is just for guidance!

To conserve battery power whilst tracking it can help to switch of roaming. If you are not using tracking or do note need to know your location then you can also turn location based services off.

Some customers have opted to by additional battery power packs to lengthen the time of tracking.

Other helpful hints about conserving battery power can be found here: Make the Most of Your iPhone’s Battery Life

Why do digital maps cost more than paper?

Paper maps are typically produced by the same organization that creates the data, and as such can make use of the data without licensing it from a third party.

Digital maps are a relatively new project for many of these organizations, and outside of the United States many national mapping agencies are required by law to obtain revenue from the licensing of their data. This means that creating digital maps often involves negotiating a complex set of licensing agreements, which can limit the data we can supply and govern the price at which we can sell it.

Unlike paper, digital maps have been programmed to work with a digital device or devices so there are development costs to be covered.

Digital maps do offer some advantages that can justify their cost relative to paper maps

• Portability: Not as cumbersome as a paper map which has to be unfolded, refolded and if not laminated, can get wet and tear.
• Durability: For the reasons above, the map never wears out. As long as the map file is backed up somewhere it has an endless life!
• Safety: iPhones with a GPS help you to locate where you are you do not need a Wi-Fi or carrier signal.
• Fun and interesting: can be used in novel ways compared to a paper map (e.g., for tracks or waypoints).

Admittedly, to someone who is truly navigating using a compass and a map the digital map is not designed to replace that skill. It has been developed for both recreational and safety purposes and can be used as a great addition or back up to any navigational exercise.

With regard to Ordnance Survey GB maps in particular -

Ordnance Survey Explorer maps are the UK’s most detailed 1:25K digital maps, and we price our maps to be competitive with rival software.

Unlike some digital maps we do not have a minimum order requirement, nor do we charge more for larger areas, so you can buy just the sheets you need.

Having studied the pricing of other digital offerings of Ordnance Survey maps, we believe that our pricing is fair and competitive and if you would like to discuss this further please feel free to join our forum.

Are you planning on extending your Topographic map range?

We plan to complete the programming of the USGS data for all States over the coming months.

We are planning to roll out both Ordnance Survey 1:50K and a series of National Park maps in the near future.

We are also getting requests for Topographic data for other countries so we will be looking into sourcing the data.