You can download the free version of the RouteBuddy Application either directly from the website or from the link sent to you within your “Thanks for your Purchase” email.
Depending on whether you are using Mac or Windows, the download will have a file with the extension of .dmg (for Mac) or .exe (for Windows). Double click and follow the installation instructions on the screen.
Note: If you already have RouteBuddy installed and you have been advised of a version update, once you initiate the update the new version will automatically be installed.
If you have purchased the RouteBuddy Application, be sure to store a backup copy of the downloaded .dmg or .exe file and also the details of your user name and license code as sent to you in your RouteBuddy license email.
RouteBuddy can be installed safely on both Windows and Mac computers.
The program is coded so that the highest level of security and integrity for installation on your machine is maintained.
If you have installed Mountain Lion on your Mac then you will need to change the Security settings for "Allow applications downloaded from" to "Anywhere" when installing the App.
If you decide to change the default installation location of the software please refer to the RouteBuddy Files section of the manual to ensure that Maps are also installed in the correct location for access by the RouteBuddy program.
To start using RouteBuddy look in your Applications (Mac) or Program (Windows) folder where you will see the RouteBuddy application.
On start up, a RouteBuddy icon showing progress appears in the centre of your screen and you will then be greeted by the RouteBuddy welcome screen.
We suggest setting up a shortcut to opening the application.
The first time you open RouteBuddy you will be presented with an "task" sheet to ask you what you would like to see or do.
Follow the instructions sent to you in your RouteBuddy licence email or go to the Licensing section of this guide.
Have you downloaded the correct version of RouteBuddy for your Operating System (Windows or Mac)?
If you are upgrading an old version, RouteBuddy should just install the new version and the old version will be sent to the Recycle Bin/Trash
If you still have problems then RouteBuddy may just need to be re-set.
Turn your computer completely off wait for a minute or so then turn it on again.